Trumpet Support Ticket

Issue

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Frequent Support Questions

Validation:

Validation email has not arrived:

Please double-check these items below

  • Check your SPAM folder.
  • Whitelist email address: [email protected]
  • Inputted the correct email address?

Profile Picture Sizes:

What is the size of the Cover Picture in the Profile?

The cover picture must be at least 1040 pixels x 300 pixels or greater.

What is the size of the Profile Picture?

To get the best crop of your picture, make sure the photo is cropped to a square image.  300 pixels x 300 pixels preferred.